We offer an extensive catalog of services to address each stage of your business needs, from advice and strategy to transformation, implementation, and management. All our services are based on proven best practices and the deep experience of our expert teams.
The Software Development Life Cycle is a process that ensures good software is built. Each phase in the life cycle has its own process and deliverables that feed into the next phase. There are typically 5 phases starting with the analysis and requirements gathering and ending with the implementation.
IT operations management is generally agreed to encompass the day-to-day tasks related to the management of technology infrastructure components and the more granular needs of individual applications, services, storage, networking and connectivity elements of a total IT stack in any given deployment scenario.
An IT strategy should cover all facets of technology management, including cost management, human capital management, hardware and software management, vendor management, risk management and all other considerations in the enterprise IT environment. The plan and its documentation should be flexible enough to change in response to new organizational circumstances and business priorities, budgetary constraints, available skill sets and core competencies, new technologies and a growing understanding of user needs and business objectives.
Organizations cannot always avoid disasters, but with careful planning the effects of a disaster can be minimized. The objective of a disaster recovery plan is to minimize downtime and data loss.The primary objective is to protect the organization in the event that all or part of its operations and/or computer services are rendered unusable. The plan minimizes the disruption of operations and ensures that some level of organizational stability and an orderly recovery after a disaster will prevail.Minimizing downtime and data loss is measured in terms of two concepts: the recovery time objective (RTO) and the recovery point objective (RPO). A disaster recovery plan (DRP) is a documented process or set of procedures to recover and protect a business IT infrastructure in the event of a disaster.Such a plan, ordinarily documented in written form, specifies procedures an organization is to follow in the event of a disaster. It is "a comprehensive statement of consistent actions to be taken before, during and after a disaster.
Information Security refers to the processes and methodologies which are designed and implemented to protect print, electronic, or any other form of confidential, private and sensitive information or data from unauthorized access, use, misuse, disclosure, destruction, modification, or disruption.
A business continuity plan is a plan to continue operations if a place of business is affected by different levels of disaster which can be localized short term disasters, to days long building wide problems, to a permanent loss of a building. Such a plan typically explains how the business would recover its operations or move operations to another location after damage by events like natural disasters, theft, or flooding. For example, if a fire destroys an office building or data center, the people and business or data center operations would relocate to a recovery site. We could help you to make a business impact analysis (BIA) and quickly differentiate critical (urgent) and non-critical (non-urgent) functions/activities and set the Recovery Point Objective (RPO – the acceptable latency of data that will not be recovered) and the Recovery Time Objective (RTO – the acceptable amount of time to restore the function)
We focus on the development of human capital, forming it especially under professional programs and customized training solutions that enrich learning and optimize the performance of the individual within a professional environment. We seek to be leaders in the training of IT professionals and customized solutions to improve organizational performance. Through our models of excellence, the IT community considers us as an important resource thanks to the support we provide, based on our experience and knowledge acquired.
This service consists of advising and transferring practical knowledge in different technologies and frameworks. We accompany the client in projects that require expert assistance that allows them to perform certain tasks while acquiring the knowledge and then perform them autonomously. We offer packs of hours that can be consumed as the requirements justify them, counting with a flexible scheme and adjusted to your needs. The activities are in charge of professionals with real field experience and with a high pedagogical capacity.
We offer training activities aimed at transferring practical knowledge to face new challenges, adding to the theory the practice of our trainers / consultants, with real experience in the field. In cases where times tightening the deadline, where it is necessary to have the knowledge but at the same time we have to implement solutions, we have the Technology Transfer services, where the concept is "learning by doing", while the knowledge is transferred, they go applying to a real requirement, resulting in the acquisition of knowledge and the solution implemented.
The Central Bank is the institution that in most countries acts as monetary authority and as such is usually responsible for issuing the legal money and are supervisors solvency and compliance with current regulations regarding entities credit, or other entities or financial markets whose supervision is under their tutelage. We can assist you to enforce the policies and we have plenty expertise on the norm BCRA A-4609 and A-5374.
As is public knowledge, Software Legal® controls have been increasing over the course of recent years. Through certified letters, telephone calls and inspections, have begun checking the licenses of software installed on your enterprise. Following this we have trained our staff to provide the most comprehensive advice, and to help you proceed according to the situation. We offer you Consulting to complete the affidavit; survey of equipment and licenses installed; migration to Free Software; sale of individual original licenses and volume The inspections are often surprising, and if it finds irregularities with licenses, your company is exposed to fines and very high economic costs. If you want to regularize the status of their licenses or has recently received this letter, please don’t hesitate in doing us all the necessary consultations.
We help to provide your organization a Single Point of Contact ("SPOC") to meet the communication needs of both users and IT staff. A service desk or help desk handles incidents and service requests, as well as providing an interface to users for other activities such as: Incident management, Problem management, Configuration management, Change management, Release management, Service-level management, Availability management, Capacity management, Financial management, IT service continuity management, Security management.
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